The Client Care Advisor is responsible for delivering luxury best‑in‑class client experience across multiple contact channels, by listening to each client’s personal needs and addressing it through an elevated and authentic approach. This individual will be responsible for achieving and exceeding client service goals and commercial sales targets.

This role will be based in Singapore.

Responsibilities

Client Services

• Deliver elevated, positive, and high‑energy client experience aligned with Tiffany core Brand values and integrity.
• Consistently provide outstanding service to resolve client issues effectively and with empathy, escalating issues diligently to ensure a prompt and client‑centric resolution.
• Get to know the clients and make a personal connection, collecting relevant information that will support long‑term relationship building.
• Display expertise in a multi‑system, multi‑tasking environment to manage...