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Client Assistance Coordinator/Supervisor-Lowell

State of Massachusetts | Lowell, United States | Posted June 13, 2026

Position Overview

The Department of Transitional Assistance (DTA) is seeking compassionate leaders for the position of*Client Assistance Coordinator/SNAP Supervisor*. Our ideal candidate will provide exceptional customer service to all DTA clients, while providing clients with disabilities equal access to Department benefits and services. The Client Assistance Coordinator is a supervisor role. While CAC duties are primary, the individual will have SNAP Supervisor duties as well. *DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.* /*_Duties and Responsibilities (these duties are a general summary and not all inclusive):_*/ * Meet with referred and otherwise identified clients to conduct an inquiry into the possible existence of a disability. * Review evidence of disability to determine whether ADA standards/definitions are met and special assistance should be requested. * Explore potential barriers...

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