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Client Advisor ECI Madrid - Full Time

OTB | madrid, Spain | Posted June 08, 2026

Position Overview

Fixed Term Contract – Client Advisor

Location: Madrid.

Responsibilities
  • Greeting customers.
  • Involved in stock control and management.
  • Assisting customers to find what they are looking for.
  • Giving advice and guidance on product selection.
  • Responsible for processing cash and card payments.
  • Reporting discrepancies and problems to the supervisor.
  • Dealing with customer refunds.
  • Responsible for dealing with customer complaints.
  • Working within established guidelines, particularly with the brand.
  • Attaching tags to merchandise on the floor.
  • Receiving and storing delivery of stock.
  • Keeping up to date with special promotions and putting up displays.
Requirements
  • At least 1 year of experience as a Sales Associate in the Luxury/Fashion industry.
  • Selling experience in RTW and accessories.
  • Friendly and engaging...

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