Job Description
The Clerk, Returns position provides administrative support for the delivery, receipt, processing, and shipping of returns merchandise.
RESPONSIBILITIES/DUTIES
Resolves all customer returns.Unpacks returned product and tests the products.Ensures returned product is placed back into the warehouse system using the appropriate return policies and procedures.Determines whether the returned product is sent back to normal stock, to Used, or to the repairs department.Sorts and moves returned product back to racks, shelves, or bins according to current returns guidelines.Unloads inbound returns trailers and sorts returned items.Other duties as assigned. ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS
Mental Functions:
Refers to positions where the incumbent performs the required tasks independently. The incumbent may perform duties in the areas of technical support, design and analysis, and can be required to m...