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Kenect Recruitment | Redhill, United Kingdom | Posted June 20, 2026
Position Overview
To manage the smooth running of the office, administration and operations of Merry Maids cleaning business.
Primary Responsibilities
Operation and administration of the Merry Maids Business Management System with absolute attention to detail.Administrative tasks as required including letters to customers, newsletters, maintenance of customer database, returns to ServiceMaster, post and emails.Customer Service – answering telephone calls from existing customers in a professional and courteous manner and dealing with their schedule changes, complaints and enquiries.Sales – answering telephone calls from potential customers in a professional and courteous manner and booking quote appointments or timed cleans as appropriate.Ensure teams are despatched promptly at X am each morning with correct paperwork and keys. Make any necessary changes to schedules and organise teams.Record and balance customer p...