Join Wawanesa as a Claims Vendor Management Expert, focusing on performance coaching and claims operations within the Preferred Provider Network. This impactful role emphasizes vendor performance management.
In this role, you enhance vendor relationships and support continuous improvement within the Preferred Provider Network. Key responsibilities include evaluating vendor services, managing compliance, and facilitating operational reviews. You'll rely on analytical skills to identify trends, coach vendors, and improve member experiences based on data-driven insights.
Key Responsibilities:
• Mediate between vendors and claims operations
• Conduct technical reviews of vendor services
• Manage vendor performance according to service level agreements
• Oversee vendor activities during catastrophe events
• Produce reports for Vendor Management on performance trends
Requirements:
• 3+ years of estimating or relevant experience
• Excellent oral and written commu...