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Claims System Specialist

Zurich Insurance | kuala lumpur, Malaysia | Posted June 27, 2026

Position Overview

Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.

Manage claims related projects based on business needs and requirements i.e regulatory, improve customer experience, system enhancement related to products or improve efficiency of the team.

Monitor system related issues and follow through with IT team until resolution.

Job Summary

  • Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
  • Manage claims related projects based on business needs and requirements i.e regulatory, improve customer experience, system enhancement related to products or improve efficiency of the team.
  • Monitor system related issues and follow through with IT team until resolution.

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