Location : On-site (South Africa)

Employment Type : Full-Time

Industry : Insurance | Claims | Customer Experience

About the Role

WatersEdge Solutions is partnering with a forward-thinking insurance provider to recruit a compassionate and detail-oriented Claims Validator. This role plays a vital part in ensuring timely and accurate processing of funeral insurance claims. You'll manage end-to-end claims validation, provide client support, and assist with fraud prevention, all while delivering empathetic and efficient service during difficult times. This is an ideal position for someone with prior long-term insurance and claims experience looking to make a meaningful impact in people’s lives.

Key Responsibilities

• Validate captured and registered claims in line with policy and compliance standards
• Ensure appropriate claim outcomes: payment, repudiation, or awaiting information
• Reconcile...