Why You’ll Love This Role

+ Hybrid schedule (work from home Mondays & Fridays)

+ Modern, professional office environment

+ Variety in your day—no two claims/cases are the same

+ Opportunity to build relationships and grow your operations career

Schedule

+ Training (2–4 weeks): Monday–Friday, 8:00 AM – 4:30 PM

+ Regular shifts:

+ 9:30 AM – 6:00 PM

+ 10:00 AM – 6:30 PM


What You’ll Do
You’ll play a key role in keeping service requests on track by coordinating with internal teams and external partners.
In this role, you will:

+ Coordinate service requests and connect with external partners to ensure timely completion

+ Monitor and manage open tasks, following up to keep work moving forward

+ Handle a mix of communication, including email and moderate phone interaction (10–25 calls/day)

+ Investigate and resolve issues by finding solutions when standard p...