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Allianz Partners | abu dhabi, United-Arab-Emirates | Posted June 07, 2026
Position Overview
Responsibilities - Manages routine daily claims administration work.
- Coordinates workflow and meet deadlines.
- Give support and guidance on escalated issues, complaints and challenging claims and lead by example.
- Attends calls and e-mails from insurance companies, clients and providers.
- Responsible for the allocation of work throughout the team, compliance with service level agreements, the quality of the service, team productivity and reducing complaints.
- Assist for the professional development of team members and identification of specific training needs and mentoring.
- Support to have successful and efficient operation of the team and the oversight of all high-profile claims.
- Increases efficiency, minimizes errors and administration time.
- Own the day-to-day escalated claims by the team, but also by customers and partners.
- To act as a technical reference point across the team.
- Use All...