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Claims Handler - Liability

Direct Line Group | Manchester, United Kingdom | Posted June 01, 2026

Position Overview

Claims Handler - Liability

Manchester

This is a great role for someone who wants to be part of an evolving Commercial Claims function and contribute to meaningful transformation. As a Technical Claims Consultant within the Commercial Liability Direct team, you will manage a portfolio of liability claims of up to £100k and play a key role in delivering fair outcomes, technical excellence, and continuous improvement in claims handling.

What you'll be doing:

  • Managing a portfolio of Public, Employee, Disease and Product Liability claims within delegated authority (up to 100k)

  • Leading detailed investigations, instructing external experts, and confirming indemnity positions through robust policy analysis

  • Working closely with solicitors and counsel on liability assessment, litigation strategy and policy interpretation

  • Negotiating fair, timely and commercially appropriate settlements while balancing lega...

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