Claims Handler / Customer Service

Please make an application promptly if you are a good match for this role due to high levels of interest.

Salary - £28,600 - £31,767

This is a great job for someone who is passionate about delivering outstanding customer care, supporting customers during emergency breakdown situations, often at stressful and unexpected moments. You’ll be the calm, reassuring voice our customers rely on, ensuring help is delivered quickly, safely and effectively.

Working within the Green Flag Rescue team , you’ll handle inbound calls from customers requiring urgent assistance, coordinating rescue and recovery services and managing claims from start to finish. You’ll balance empathy with efficiency, making confident decisions while maintaining accurate and compliant records.

A bit about the job

• Supporting customers during emergency breakdown situations with empathy and reassurance

  ...