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Claims Handler (Accident, Health & Travel)

Claims Consortium Group | United Kingdom, United Kingdom | Posted July 02, 2026

Position Overview

We are looking for a Claims Handler to join our Accident,Health and Travel team, to proactively manage and settle a portfolio of
insurance claims as efficiently and economically as possible, whilst providing
a market leading standard of service to customers and other stakeholders.

Location: Either Newcastle-under-Lyme or Chipping Norton offices.
Salary: £24,000pa - £25,000 DOE
Working Hours: Monday to Friday hrs per week - between 9AM -
, hours per day

What you will be doing:

  • To act as the first point of contact with policy holders wishing to make a claim under their designated insurance cover.
  • Create a claims file; accurately logging comprehensive details of the claim.
  • Effectively handle all claims from registration to completion.
  • Use a variety of communication approaches to build rapport and a positive relationship to help manage the customer predicament and deliver the right outcome.<...

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