Job Overview

Diligenta is seeking a Claims Customer Service Representative to join their team at Standard Life House in Edinburgh. This permanent role involves handling sensitive customer claims related to life assurance, pensions, savings, and investments, ensuring a seamless and empathetic experience during critical life moments.

• Job Title: Claims Customer Service Representative
• Company: Diligenta (subsidiary of Tata Consultancy Services, part of Tata Group)
• Location: Standard Life House, Edinburgh, Scotland
• Salary: £28,000 per annum
• Contract Type: Permanent
• Hours: Monday–Friday, 9am–5pm (no weekends or evenings)
• Work Location: On-site
• Application Deadline: Not specified (apply early)

About the Company

Founded in 2005, Diligenta is the UK’s largest provider of outsourced administration services for the life assurance and pensions market...