Claims Assistant Manager

Job Overview:

The Claims Assistant Manager is responsible to supervise the processing/documents handling operations for efficient claims monitoring and responding to clients according to set quality & performance standards of the Claims Management department. The incumbent is also responsible in ensuring flexibility in handling loads and changes in the department, help the team to be client-oriented to deliver quality actions, promote productivity and efficiency product offerings

What you do:

• Aligning of sales volume & lives with headcount while ensuring the Clear to Zero Service level is maintained on a daily basis.
• Ensure productivity of claims officer is appropriate and acceptabl...