The Claims Analyst is responsible for monitoring the claims process and directing the work flow in the Claims Department. This position serves as the subject matter expert for their team updates written procedures, analyzes loans for financial recovery, and assists staff with complex cases, plans for sub-servicing transfers, reviews departmental performance and assists with departmental meetings.
Responsibilities:
Monitors Investor/Insurer timeline requirements for additional recovery reviewAssists in training team members on the claims process and proceduresReviews department performance; assists with regular department meetingsAdheres to FHA, VA, PMI, investor, insurer and master servicer guidelines, rules and regulations, as well as local/federal lawsManages conveyances and claims; analyze loans for final reconciliation; oversee filing of supplemental claimsManages and monitors performance of vendors; makes recomme...