Job Responsibilities

Execute the Service Partner strategy and ensure value delivery from teams, by curating the team's performance (managing the what and holding responsibility of the outcome of the circle) and initiating continuous improvements based on customer needs. Lead all teams to ensure performance is within the Service Level Agreements (SLAs). Provide efficient & effective support to GTGM's business development, system operational support & services. Serve as a business partner representing Group Treasury Operations SP to proactively work with GTGM in providing effective fulfillment and issue resolution.

Strong adherence to regulatory reporting requirements. Drive continuous improvement and optimization of processes to enhance customer centricity and productivity. Oversee the overall HR and administrative matters for the circle.

• Determine a strategy, in alignment with Service Partner Lead, to deliver the long‑term targe...