Head of Customer Relations

Job Summary

Zurich Workplace Solutions (ZWS) is an entity from Zurich International located in the Dubai International Financial Centre (DIFC). They provide digital-first workplace savings solutions that offer transparency, flexibility and control and make a positive difference to long-term financial security.ZWS are the chosen Administrator of the DIFC Employee Workplace Savings plan (DEWS), a progressive end-of-service benefit plan introduced within the DIFC in 2020.

To support our expansion, we’re looking for a Head of Customer Relations to join the Customer Relationship Management team.

In this role, the Head of Customer Relations will be responsible for providing comprehensive support to our clients and ensuring their satisfaction with our services. You will lead a team of client support specialists and work closely with other departments within the organization to deliver exceptional customer servic...