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Shangri-La Group | kuala lumpur, Malaysia | Posted June 05, 2026
Position Overview
Responsibilities
- Oversee daily operations of multiple kitchen outlets including Lemon Garden, In-Room Dining, Horizon Club, and Lobby Lounge.
- Ensure consistent food quality, hygiene, and safety standards in compliance with HACCP, SFS, ISO, and OHSAS.
- Manage food cost controls, recipe standardization, inventory, and waste reduction initiatives.
- Lead, train, and develop kitchen staff while upholding grooming standards, scheduling, and team performance.
- Drive guest satisfaction through innovative menu development, food presentation, and service excellence.
- Handle guest feedback and implement effective service recovery and continuous improvement strategies.
- Ensure compliance with all legal, Halal, and food safety regulations across kitchen operations.
Qualifications
- Minimum 5 years of culinary experience in an international-class hotel, with at least 1 year in a similar managerial capacity...