Position Overview
What you ’ll do
Own and operate our enterprise chat platforms supporting the firm globally Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state Design transition approaches that reduce friction for end users, including coexistence patterns, history preservation, identity and directory mapping, integration migrations, and phased cutover plans Administer and optimize the firm’s chat platform environments, including user provisioning, room and channel governance, and integration with internal systems Partner with the appropriate stakeholders to ensure the firm’s chat platforms operate in line with applicable regulatory and recordkeeping requirements Work with information security and compliance partners to support appropriate controls and governance across chat platforms Automate provisioning, configuration, governance w...