Customer Service Representative – Retail

Metro Manila | Onsite

Caldwell Communication



About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.



Job Description

We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.



Responsibilities:

Handle customer inquiries via phone, email, or chat

Provide product and pricing information

Assist with orders, returns, and exchanges

Maintain accurate records of transactions

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