Charges Advisor – Bromsgrove District Council

Fox Morris Group are working to recruit a Charges Advisor

Hybrid working, 2-3 days per week in the office.

Job Purpose:

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Charges Advisor to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders.

You will play an important role in delivering a high-quality, engaging and inclusive candidate experience, contributing to the Trust’s efforts to attract and retain talented individuals who reflect the diversity and commitment of our workforce.

Responsibilities will include:

-Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales

-Support the annual rent and service charge setting process to ensure that estimates and actuals are compre...