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We are seeking a strategic, data-driven Channel Insights Manager to join our Operations and Supply Chain organization. This role is accountable for driving performance visibility, partner outcomes, and cross-functional alignment across our service and channel ecosystem.
The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs), maintaining brand health, and translating performance insights into actionable strategies that improve customer experience, operational efficiency, and partner performance. Operating at a Functional Manager level, this role is responsible for delivering against departmental objectives, influencing cross-functional priorities, and guiding decision-making through advanced analytics, structured problem-solving, and stakeholder partnership.
What You'll Be Doing:
Performance Insights & Business Ownership: