Job Title -Change Trainer

Location - Noida, Mumbai, Pune, Bengaluru, Chennai

Experience - 6+ years

Key Responsibilities

1. Training Strategy & Content Development

• Oversee development and delivery of training to management and staff to ensure that they know how to use the new systems to achieve the new ways of working
• Proficiency in developing and delivering training and communication tailored to different user groups
• Design, implement, and scale role-based training plans tailored to distinct end-user cohorts impacted by massive technology overhauls.
• Collaborate closely with enterprise project managers, functional leads, and external client stakeholders to Map Training Needs (TNA).
• Oversee and actively contribute to the development of robust learning artifacts (user manuals, quick reference guides, interactive e-learning modules, and video tutorials).
• Establish quantitative metrics...