Responsibilities

• Lead and manage collection specialist to achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts
• Monitor the status of our countries' accounts and balances, identify & sort out inconsistencies
• Work closely with the other O2C teams to solve invoice related disputes and accelerate payment
• Collaborate with Business in negotiations with customers
• Give and keep visibility to the Business on their portfolio's Collection status
• Where needed, support your team to prepare the litigation file for Legal procedures
• Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching
• Lead the team through the implementation of new processes, tools and best practices
• Collaborate on EMEA & global projects (reporting, training, process improvement, etc)

Qualifications and Benefits

• Experience in a multinationa...