Job Purpose:
The Cash & Collections Analyst is primarily responsible for managing and reducing outstanding accounts receivable balances by engaging with customers, resolving billing issues, analyzing payment trends and ensuring timely collections and cash applications, additionally the candidate should possess cash application knowledge as a secondary skillset. The role requires strong analytical skills, communication, and the ability to build relationships with internal and external stakeholders to optimize cash flow and reduce credit risk.

Essential Functions:
* Initiate communication with customers to request and arrange payments promptly, using tact and professionalism with calling a primary mode of communication.
* Follow up on a regular basis with the customer until a payment resolution is received. Escalate to the Team Lead if/when problems or concerns arise.
* Adhere to collection strategies and completion of tasks to include and not limited to on account ca...