This is what you will do:

This position is a high-touch Patient Services role centered on delivering personalized support to patients within the Alexion Rare Disease patient journey.

The Case Manager (CM) serves as the primary point of contact to patients and caregivers throughout their treatment journey from onboarding, interim treatment coordination, and long-term customized treatment adherence support. CMs provide disease state education, treatment support, and access for patients with rare and ultra-rare diseases. CMs ensure patient treatment compliance and provide resolutions to treatment issues for patients through communication and collaboration with both internal and external stakeholder partners.

You will be responsible for:

Patient Support & Navigation (70%)