About the Role

Employment Type: Permanent

Attendance: Full Time - 38 hours per week

Office Location: Milton, with flexibility to work from office and home

As a Case Coordinator within the Intake team, you will provide personalised, responsive, and high-quality assessment and triage support to clients. This role is critical in ensuring timely access to services and building strong pathways for support.

In this role, you will:

• Conduct thorough intake assessments to determine client eligibility and immediate support needs


• Work collaboratively with clients to prepare, complete, and submit SRSS applications accurately and in a timely manner


• Assist clients with referrals to appropriate community supports and services, ensuring coordinated and holistic support pathways


• Ensure client sa...