POSITION SUMMARY: Customer Service orientated position primarily responsible for delivering superior food and beverage service to To-Go order guests according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service.

ESSENTIAL DUTIES AND TASKS:

• Take to-go orders via the phone, mobile app or online
• Delivers food and drinks to guest’s car using Applebee’s Carside Service
• Greets guests, answers questions, and makes suggestions regarding food and drink selection per the Carside script.
• Interacts verbally with all guests creating a friendly and upbeat
• Relays orders to service bar and kitchen via point-of-sale computerized register
• Observes guests and responds to additional
• Anticipates guest needs
• Presents guest check to each car and accepts payment; makes correct change and/or completes proper charge card
• Completes all plate presentations per the to-g...