POSITION SUMMARY: Customer Service orientated position primarily responsible for delivering superior food and beverage service to To-Go order guests according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service.
ESSENTIAL DUTIES AND TASKS:
- Take to-go orders via the phone, mobile app or online
- Delivers food and drinks to guest’s car using Applebee’s Carside Service
- Greets guests, answers questions, and makes suggestions regarding food and drink selection per the Carside script.
- Interacts verbally with all guests creating a friendly and upbeat
- Relays orders to service bar and kitchen via point-of-sale computerized register
- Observes guests and responds to additional
- Anticipates guest needs
- Presents guest check to each car and accepts payment; makes correct change and/or completes proper charge card
- Completes all plate presentations per the to-g...