Join Sailor Health as a Care Coordinator focused on mental health support for seniors. This full-time remote role involves providing administrative help and ensuring patients feel cared for and informed.
In this position, you will guide patients post-intake, addressing their concerns, scheduling, and inquiries. You will be the reliable support system they can count on, facilitating a seamless experience in mental health care.
Key Responsibilities:
• Serve as a constant point of contact for patients
• Address various administrative and customer service requests
• Assist patients with scheduling changes and billing issues
• Maintain organized documentation of interactions
• Provide empathetic responses to patient communications
Requirements:
• Strong communication abilities and a compassionate approach
• Detail-oriented with effective problem-resolution skills
• Manage multiple requests professionally under pressure
• Proficient with technology and ada...