Provides customer service to allied health staff, physicians, contractors, volunteers, patients and visitors as applicable. Receives and responds to customer needs face to face, via phone, and email in a professional and courteous manner. Sells, collects, and maintains data for parking and transportation programs that include bus passes, Mayo Clinic Access Identification Cards, and parking eligibility. Assists in communicating parking policies and trains new staff in the work unit as applicable. Acts as a subject matter expert and presents parking and transportation information to various departments and Mayo Clinic orientation as applicable. Utilizes systems technology to place building and security access privileges on the Mayo Clinic access identification cards and printing capabilities.

Must be able to work with multiple software programs and utilize dual computer screens. Ensures payment for bus passes are for the correct zone, correct vendor and validates the bus pas...