The Amazon Workforce Staffing (WFS) Japan Field Team is looking for talented associates that are eager to support our call center helping candidates get hired by Amazon in Japan. Associates should be bilingual and proficient in both verbal and written Japanese and English. Call Center associates are the key experts in getting candidates to their first day with Amazon, they also remove technical barriers in the hiring process, relieving local HR teams from providing applicant support, standardize candidate messaging, and collect actionable data on candidate issues. They will manage internal and external candidate referrals to ensure the best possible candidate experience at Amazon. Successful applicants will exhibit high levels of candidate obsession, communication skills, emotional intelligence, discernibility, organization, and most importantly drive for action.

You will be responsible for inbound and outbound contact initiatives with candidates in our call center, providing...