Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well‑positioned to support our clients now and in the future

Role Overview

This is an exciting opportunity to join Sureserve during the growth of our existing Contact Centre function. Designed to deliver responsive, high‑quality services to social landlords, local authorities, and the residents they support, the Contact Centre plays a critical role in our customer promise.

Contact Centre Trainer & Quality Coach , you will be responsible ...