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Call Center Team Lead: Coaching & Performance

UnifyCX | ballito, South-Africa | Posted May 31, 2026

Position Overview

UnifyCX is expanding and seeking a Call Center Team Lead to join our dynamic team in South Africa. This role involves supervising customer service representatives, ensuring operational efficiency, and fostering a customer-centric culture.

Ideal candidates should possess strong leadership skills, a proven call center background, and be able to thrive in a fast-paced environment. UnifyCX promotes diversity and innovation in deliver exceptional customer experiences.

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