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Call Center Supervisor

Hershey Entertainment & Resorts Company | Hershey, United States | Posted July 02, 2026

Position Overview

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

A Hersheypark Call Center Supervisor maintains accountability for the employee and guest experience of the Call Center. This position works in a team environment with other Call Center Employees, Supervisors, and Area Supervisors. 


As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!


Job Duties (Duties marked with an asterisk are essential functions of this job):


  • Conduct Guest Experience shift meetings with employees, supervisors, and area supervisors*




  • Maintain a clean work area including preparing...

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