• Handle incoming customer calls and provide support.
• Respond to customer inquiries and resolve issues effectively.
• Maintain a positive and professional demeanor at all times.
• Document customer interactions in the system accurately.
• Assist in meeting departmental performance targets.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in a customer service role
• Skills and Competencies: Excellent English language skills
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong interpersonal and people skills
• Skills and Competencies: Familiarity with call center operations