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SMCS Outsourcing | quezon city, Philippines | Posted June 10, 2026
Position Overview
Responsibilities
- Handle customer concerns and inquiries in a professional manner
- Provide accurate solutions and ensure customer satisfaction
- Maintain records of all customer interactions and transactions
- Follow company policies, processes, and quality standards
- Achieve performance targets and contribute to team success
Requirements
- High School Graduate or higher
- No BPO experience required (training provided)
- Excellent communication and interpersonal skills
- Willing to work onsite in Eton, Quezon City
- Amenable to shifting schedules, weekends, and holidays
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