Job Title

Job Title: Call Center Customer Service Representative (Banking)

Location: Onsite – Paseo de la Reforma, Mexico City

Work Mode: Onsite

Shift Duration: 10-hour shift

Work Schedule: Monday to Saturday

• Sunday: Fixed weekly off
• One additional weekly off: Any day between Tuesday to Saturday

Compensation & Benefits

• Total Monthly Salary: MXN 21,000 which Includes Base Salary Food Coupons Monthly Performance Bonus and Meal Allowance
• plus benefits

General Function

The Call Center Customer Service Representative is responsible for handling customer telephone calls in English and spanish while delivering exceptional customer service. The role focuses on resolving customer inquiries efficiently during the first interaction, educating custom...