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Call Center-Quality and Compliance Analyst (Collection)

iQor | Remote, Philippines | Posted June 01, 2026

Position Overview

Job Summary:

Supports global compliance initiatives related to Records Management, Integrity Hotline, Anti-Corruption, Litigation.


Responsibilities:

  • Works with and supports Quality Senior Manager’s on Reports, Regulatory and Audit (Internal and External) commitments, and other actions as needed.
  • Works along with Quality Team and Senior Manager’s on developing deliverables.
  • Retrieves, analyzes, evaluates, summarizes and tabulates data for informed reporting to the site and upper management.
  • Identifies deficiencies and works along with the Quality Team to take the necessary corrective actions.
  • Supports site audits and regulatory inspections.
  • Coordinates meetings, calls and meeting minutes as needed.
  • Investigates and documents Quality and Compliance related deviations.
  • Performs other duties as assigned.


Skills Requirements:

  • ...

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