Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice.
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Relocation: N/A
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Other
Industries: Technology, Information and Internet
Job Responsibilities
Answer and manage incoming calls and online tips from the public...