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Job Description

Government Mandated Benefits

• Answer incoming calls and address customer inquiries.
• Provide accurate information regarding products and services.
• Resolve customer complaints with empathy and professionalism.
• Document interactions and maintain customer records.
• Collaborate with team members to improve service quality.
• Meet individual and team performance targets.
• Educational Qualifications: High/Senior High School diploma is required.
• Experience Level: No prior experience is necessary; training will be provided.
• Skills and Competencies: Proficient in English, excellent customer service skills, ability to work collaboratively as a team player, and a strong work ethic.
• Responsibilities and Duties: Handle inbound calls, resolve customer inquiries, and provide information on products and services.
• Working Condit...