Call Center Agent | Financial Analyst | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong | No Exp Required | High/Senior High School | Full-time

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Job Description

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.

Responsibilities

• Respond to financial inquiries via phone, chat, or email
• Assist with payments, account updates, and billing questions
• Document all interactions in the system
• Escalate complex issues to supervisors
• Maintain productivity, quality, and client satisfaction metrics

Schedule & Training

Shifts include nights, weekends, and holidays.

Paid training on financial processes and systems.

Requirements

• High School or Senior High School graduat...