Job details

Spherion Altoona is working to fill a 1st Shift, Call Center Agent position in Claysburg, PA. The pay rate is $18.75 to $19.00 HOURLY.

Call Center Agent
Claysburg, PA 16625 US

Multiple Openings

Job Type: FULL TIME
Hours / Week: 40
Work Hours: 1st Shift
Pay Range: $18.75 to $19.00 USD HOURLY

Health Insurance ...

Dental Insurance
Vision Insurance
Life Insurance

Job Description:

We are seeking an experienced Call Center Agent to manage incoming support calls from store-level employees, accurately documenting issues and concerns while assessing priorities and routing requests to the appropriate resources. Coordinate with external service vendors to initiate service requests, monitor progress, and communicate status updates to ensure timely issue resolution.

Responsibilities:

Answer phone calls and obtain, verify, and properly document stores reason for call.

Assist callers with bas...