YOUR PROFILE

• Excellent spoken and written command of the English language with a cheerful confident professional and courteous tone.
• Excellent interpersonal skills and relates well with a wide range of people/customers
• Demonstrated excellent attention to detail
• The Arabic Language is distinct Advantage
• Demonstrated ability to work effectively as part of a busy team
• Proficient computer skills
• Ability to work flexible rostered hours including scheduled breaks
• Working knowledge of Microsoft Office
• Tolerance for stress in a fast paced working environment
• Previous call centre experience is preferred.
• A minimum of grade 10 schooling or equivalent is required but a high school certificate is preferred

RESPONSIBILITIES

The job holder will be responsible for answering customer calls and inquiries and ensuring customer bookings and traces are actione...