Enhance CAE's e-commerce landscape as a Content Expert focused on the SimHub Store. Transform customer experience and streamline sales processes.
As a vital part of CAE's Aftermarket growth team, you will bridge the gap between traditional e-catalogues and the new SimHub Store. This role demands you to proactively recommend parts, manage spares orders, and craft compelling content for the platform. Communicating with crucial stakeholders will be vital for understanding customer needs and ensuring service excellence.
Key Responsibilities:
• Facilitate smooth transition for customers to the SimHub Store
• Create and curate platform content, including parts and promotions
• Coordinate with teams to enhance e-commerce engagement
• Develop streamlined processes to minimize manual operations
• Manage timelines and delivery for spares orders
Requirements:
• Bachelor’s degree with a minimum of 3-5 years of experience
• Good command of Excel; Oracle and Salesforce ...