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Marina Bay Sands | singapore, Singapore | Posted June 19, 2026
Position Overview
Job Responsibilities - Takes accountability and ownership with every guest assigned in ensuring purposeful engagement and butler presence in each of their stay
- Diligently studies the guest profile of incoming arrivals, including but not limited to checking on guest history, conducting research on internet or social media platforms, sending out pre-arrival email and respond promptly, making amenities requisition, assisting with guests requests effectively over the phone, taking in-room dining orders, placing the order over POS (Point of Sales) system, dispatching job to floor butler as and when required, coordinating among internal and external stakeholders/vendors via MS Teams, messaging and other operational-related systems
- Responds to guest professionally in-person, over the phone, emails, and messaging systems
- Assists with limousine/taxi bookings, dining, attractions and entertainment reservations/ticket purchase, and any other guest quer...