Job Title

Business Systems Advisor

Reports to

General Manager

Location

NEC

Sector

Levy UK&I

Role Purpose

Act as the first point of contact for Business Systems support across Group venues, providing confident day‑to‑day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy.

Key Responsibilities

Support & Incident Management

• Serve as first‑line support for system queries; triage, resolve, or escalate issues promptly while maintaining clear communications with stakeholders.
• Provide user guidance on system use; contribute to how‑to notes and quick guides.

Systems Administration

• Maintain and configure core business systems under the direction of the Man...