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Business Support Aftermarket (m/f/d)

Atlas Copco | Cologne, Germany | Posted June 17, 2026

Position Overview

.fit_to_content{width:%;height:auto}Your role

Based in Cologne, you will play a key role in supporting our Sales Service Engineers within the Region, working closely under the direction of the Business Line Manager Aftermarket Europe & Central Asia.

Your mission is to ensure smooth back-office operations, reliable order processing, and excellent customer support across the aftermarket business, contributing directly to customer satisfaction and business success.

Your day-to-day tasks:

  • Administration of all inbound and outbound order processes
  • Sales and customer support via phone and email
  • End-to-end order handling, including tracking and follow-up
  • Preparation of standard/service quotations
  • Proactive follow-up on ongoing requests and order statuses
  • Clarification of technical questions in close cooperation with internal stakeholders
  • Data administration and maintenance in relevant systems
  • Close collaboration with...

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