Key Responsibilities Supporting the end-to-end development lifecycle, including requirements gathering, solution design, development, testing, deployment, and ongoing maintenance. Engaging stakeholders across the organisation to carry out business process re-engineering activities. Facilitating workshops and interviews with process owners and end-users to gain a clear understanding of existing workflows. Identifying inefficiencies, duplicated efforts, and bottlenecks, and recommending streamlined future-state processes. Clearly documenting the agreed re-engineered processes and working closely with relevant stakeholders to ensure solutions are developed according to specifications. Supporting change management efforts by preparing training materials such as user guides, quick reference guides, and e-learning resources, as well as delivering training programmes tailored to different user groups. Co-creating solution designs with stakeholders by translating agreed process requirements in...