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Business Operations Development Specialist at MediSystem

Shoppers Drug Mart | toronto, Canada | Posted June 01, 2026

Position Overview

Drive operational excellence as a Business Operations Development Specialist at MediSystem Pharmacy. Use your skills to enhance pharmacy workflows and support system implementations effectively.
Situated at MediSystem’s North York location, you will work closely with cross-functional teams to operationalize new business tools and policies. Your focus will be on data maintenance and process improvement, ensuring optimal service delivery in long-term care facilities across Canada.
Key Responsibilities:
• Provide support to pharmacy locations on systems
• Engage in the business context of implementation efforts
• Conduct user acceptance testing for system changes
• Summarize feature release notes for pharmacy systems
• Maintain configurations for pharmacy management systems
Requirements:
• Degree in technical or health-related field
• 3-5 years of Kroll experience
• Proficiency in Microsoft applications
• Strong written and verbal communication skills

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